AnswerQUEST Scores Top Rating On Dun & Bradstreet Past Performance Evaluation
Open Ratings, a third party client performance ratings company who calculates supplier performance scores using a sophisticated algorithm that takes into account overall client performance in 9 separate categories, has rated answerQUEST on overall client performance The category performance breakdown is as follows:
The ratings are from 0 to 100, in the following categories:
OVERALL PERFORMACE RATING – 95
- Reliability - 96
- Cost - 96
- Order Accuracy - 94
- Delivery / Timeliness - 95
- Quality - 93
- Business Relations - 96
- Personnel - 97
- Customer Support - 94
- Responsiveness - 95
This provides a breakdown of the survey responses received from our clients. For each survey the responses, which were provided on a 1 to 10 scale, are categorized as “Positive” (9 to 10) Neutral (5 to 8) or “Negative” (0 to 4).
Everyone at answerQUEST is very proud of this tremendous accomplishment!
